Product-Service Systems Lifecycle Management in Industry: Interests and Exploited Data - Système d'Information et Représentation multiple du Produit
Communication Dans Un Congrès Année : 2019

Product-Service Systems Lifecycle Management in Industry: Interests and Exploited Data

Résumé

Product-Service Systems (PSS) emerged as a response to the market demand for specific solutions to meet their needs in a competitive and sustainable way. In order to manage and improve the value offered to the customer, lifecycle information needs to be gathered and exploited. In this paper, we present a survey realized among PSS providers, aiming to identify the exploitations and anticipations serving best industry’s current interests. These exploitations were divided in five categories, which the respondents were invited to rank according to the pertinence to their business. The survey also covers the investigation of which data the providers dispose to achieve these exploitations. The answers were compared to general information about the PSS offered by the respondents, such as the type of PSS, product smartness level and type of services offered. The results indicate an initial stage of PSS development, with an important potential to improve. This analysis will further guide the proposition of an information system architecture for PSS lifecycle management in closed-loop, which may integrate the exploitations highlighted by the survey.
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hal-04444753 , version 1 (07-02-2024)

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Juliana Cavalcante, Lilia Gzara. Product-Service Systems Lifecycle Management in Industry: Interests and Exploited Data. 16th IFIP International Conference on Product Lifecycle Management (PLM), Jul 2019, Moscow, Russia. pp.389-398, ⟨10.1007/978-3-030-42250-9_37⟩. ⟨hal-04444753⟩
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